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Organisation test card – are all standard collections functions properly covered by
my current organisation structure and processes?
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System test card –does my current collections system or proprietary package perform provide me with
all the functionality that modern collections systems should, where are the main shortfalls?
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Overall collections performance positioning (cumulative cure rates and cost per £ collected) and partial
diagnostics, against a peer group sample.
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Health check (non-financial aspects only)
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Predictive dialler unit performance positioning (AWE - daily accounts worked effectively) and partial diagnostics,
against a peer group sample.
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Investment Appraiser - expected overall financial performance curves and limitations (for specified levels
of technical skills and IT investment)
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